✅ Step 1: Check Your Internet Connection
Use a wired connection whenever possible. Wi-Fi can be unstable, especially for high-quality streaming.
Run a speed test. We recommend:
Upload speed: Minimum of 6 Mbps for 1080p streaming.
For 4K: at least 15 Mbps upload speed.
Close other bandwidth-heavy apps (e.g., downloads, Zoom, gaming) on your network.
✅ Step 2: Optimize Your Stream Settings
If your upload speed isn't meeting the requirement, try adjusting the following:
Resolution: Drop from 1080p → 720p if needed.
Frame Rate: Lowering from 60 FPS to 30 FPS reduces load significantly.
Bitrate Recommendations (for Sprintty):
30 FPS: Set bitrate to 5000 Kbps
60 FPS: Set bitrate to 7000 Kbps
In OBS:
Settings → Output → Video Bitrate → Adjust
Settings → Video → Base/Output Resolution → Adjust
Settings → Video → Common FPS → 30 or 60 (depending on your setup)
✅ Step 3: Use the Correct Server and Stream Key
Make sure you're streaming to the correct Sprintty server with the provided stream key.
Go to your Sprintty dashboard and verify:
Server URL
Stream key (copy-paste carefully—no extra spaces!)
✅ Step 4: Close Background Programs
Close browser tabs, file sync tools (like Dropbox), and any CPU-heavy applications.
Restart your computer before streaming for best performance.
✅ Step 5: Monitor Stream Health in OBS
In OBS, check the bottom status bar:
Green = Good
Yellow = Unstable
Red = Dropped frames (usually internet-related)
Go to
View → Statsin OBS for a detailed view of dropped frames, CPU usage, etc.
Still buffering?
👉 Reach out to Sprintty Support with your OBS log file and speed test results so we can dig deeper.
Fixing Common OBS Encoder Problems for Sprintty Streaming
OBS (Open Broadcaster Software) is a powerful tool—but sometimes, encoder errors can trip you up. Here's how to fix the most common encoding issues when streaming to Sprintty.
🔧 Error: “Encoder Overloaded! Consider turning down video settings…”
What it means: Your system can’t handle the current settings.
Fix it:
Lower your Output Resolution:
OBS → Settings → Video → Output (Scaled) Resolution → 1280x720Reduce FPS:
OBS → Settings → Video → Common FPS → 30Use Hardware Encoding if available:
OBS → Settings → Output → Encoder: Select NVENC or Apple VT, not x264
Bitrate Guidelines for Sprintty:
30 FPS: Set video bitrate to 5000 Kbps
60 FPS: Set to 7000 Kbps
🔧 Error: “Failed to Start Streaming” or “Invalid Output Settings”
Make sure your stream key and server URL from Sprintty are entered correctly.
Double-check OBS output settings:
Output Mode: Advanced
Bitrate: Match Sprintty’s recommendations (see above)
Keyframe interval: 2 seconds
Profile: Main
Tune: zerolatency (optional)
🔧 Laggy or Choppy Video in OBS Preview
Check CPU Usage:
OBS → View → Stats → Look for “Skipped frames due to encoding lag”
Try switching from Software (x264) to Hardware (NVENC/AMD/VT) encoding.
Lower your canvas resolution or disable unnecessary filters and sources.
🔧 Audio Out of Sync?
Enable audio monitoring:
OBS → Advanced Audio Properties → Monitor and Output
Add a sync offset to align audio/video (usually ±200ms)
Make sure sample rate is consistent across OBS and system (usually 44.1kHz or 48kHz)
🛠️ Pro Tip: Keep OBS updated. Encoder bugs and compatibility issues are regularly fixed in updates.